Privacy Policy

1. Information We Collect

When you visit our website or use our services, we may collect the following types of information:

Personal Information

• Name, email address, and phone number when you create an account or make a booking
• Payment and billing information when you purchase services
• Service preferences and booking history
• Any other information you voluntarily provide to us

Automatically Collected Information

• Device information (browser type, operating system, device type)
• IP address and general location data
• Website usage data through cookies and similar technologies
• Pages visited, time spent, and navigation patterns

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your bookings and appointments
• To communicate with you about your appointments, services, and offers
• To personalise your experience and recommend relevant services
• To process payments and maintain transaction records
• To improve our website, services, and customer experience
• To send promotional offers and updates (only with your consent)
• To comply with legal obligations and protect our rights

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and delivering services (e.g., payment processors, hosting providers)
• Analytics partners such as Google Analytics to help us understand website usage
• Legal authorities when required by law, regulation, or legal process

All third-party service providers are required to protect your data in accordance with applicable privacy laws.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and login status
• Analyse website traffic and usage patterns
• Deliver relevant content and offers

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymise it.

7. Your Rights

You have the following rights regarding your personal information:

• Access – Request a copy of the personal data we hold about you
• Correction – Request correction of inaccurate or incomplete data
• Deletion – Request deletion of your personal data, subject to legal requirements
• Opt-out – Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us: